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Frequently Asked Questions
8 questionsAccount Management
Account Management
How do I change my profile information?
You can update your profile by going to Account > Profile. You can change your display name, email, phone number, and upload a profile photo.
Account Management
What should I do if I forget my password?
Click on 'Forgot Password' on the login page. You'll receive a password reset link via email. If you don't receive it within 10 minutes, check your spam folder or contact support.
Billing & Payments
Billing & Payments
How do I add funds to my wallet?
You can add funds to your wallet by going to Dashboard > Wallet > Deposit. We accept bank transfers, Skrill, and other payment methods. Funds are usually available within 24-48 hours.
Billing & Payments
How does auto-renewal work?
Auto-renewal automatically renews your subscriptions before they expire. You can enable or disable auto-renewal from the Services page. When enabled, the renewal amount will be deducted from your wallet balance.
Getting Started
Getting Started
How do I create a subdomain?
You can create a subdomain by visiting the Ecosystem page, searching for your desired subdomain name, and following the registration process. You'll need to select a marketplace and choose an addon package.
Getting Started
What is the PakMade Ecosystem?
The PakMade Ecosystem is a network of marketplaces including pakmade.com, pakmedics.com, pakmedicalcare.com, addybuddy.com, mentorinn.com, and wintuple.com. Each marketplace serves different industries and professionals.
Technical
Technical
How do I set up my professional email?
After ordering an email package, you'll receive setup instructions. You can configure your email using IMAP/SMTP settings provided in your dashboard. We support all major email clients including Outlook, Thunderbird, and mobile apps.
Technical
How do I connect my domain to hosting?
You can connect your domain by updating your DNS settings. Point your domain's A record to our server IP (provided in your dashboard). DNS changes typically take 24-48 hours to propagate.
Service Status
Web Hosting
Email Services
Domains
Maintenance
Last updated: Jul 07, 2026 22:00