Frequently Asked Questions

PakMade.net is a professional web hosting and email services provider based in Pakistan. We offer a complete ecosystem of digital services including:

• Web Hosting - Reliable, high-performance hosting for businesses
• Professional Email - Custom domain email with 50GB+ storage
• Domain Registration - Register and manage your domain names
• Ecosystem - Connected platforms for business growth

Our mission is to provide reliable, secure, and affordable digital solutions for businesses and professionals in Pakistan and around the world.

We offer multiple support channels to help you 24/7:

• Email Support: support@pakmade.net
• Phone Support: +92-XXX-XXXXXXX (9 AM - 6 PM, Mon-Fri)
• Ticket System: Submit a ticket
• Live Chat: Available on our website

Creating a PakMade account is simple and free:

1. Click the "Sign Up" button in the top right corner
2. Enter your email address and choose a password
3. Fill in your profile information (Display Name, Full Name, etc.)
4. Verify your email address via the confirmation link sent to your inbox
5. You're ready to start exploring our services!

We offer a range of hosting plans to suit different needs:

• Starter Hosting (PKR 499/mo) - Perfect for small websites and blogs
• Business Hosting (PKR 999/mo) - Ideal for growing businesses and e-commerce
• VPS Hosting (PKR 2,999/mo) - Dedicated resources for high-traffic websites
• Dedicated Server (PKR 5,999/mo) - Full control with dedicated hardware

Yes! We offer free website migration for all our hosting plans. Our team will handle the entire migration process for you:

• Complete Website Transfer - Files, databases, and configurations
• Minimal Downtime - We ensure your site stays online during migration
• DNS Management - Help with updating your nameservers
• Post-Migration Testing - We verify everything works correctly

We guarantee 99.9% uptime for all our hosting services. Our infrastructure is built on enterprise-grade servers with:

• Redundant Systems - Power, network, and storage redundancy
• Proactive Monitoring - 24/7 monitoring with automatic failover
• DDoS Protection - Advanced protection against attacks
• Regular Backups - Daily backups to protect your data

Setting up professional email with your custom domain is easy:

1. Choose a Plan: Select from our professional email plans
2. Enter Your Domain: Use your existing domain or register a new one
3. Create Email Accounts: Set up email addresses like you@yourcompany.com
4. Configure DNS: We'll guide you through updating MX records
5. Access Email: Use webmail, mobile apps, or desktop clients

Our email plans come with generous storage allocation:

• Starter: 50GB per mailbox
• Business: 100GB per mailbox
• Enterprise: Unlimited storage (fair usage applies)

Need more storage? You can upgrade your plan or add storage add-ons at any time.

Yes! Our email service works with all major email clients and devices:

• Desktop: Microsoft Outlook, Apple Mail, Thunderbird
• Mobile: iOS Mail, Gmail App, Outlook Mobile
• Web: Our secure webmail interface

Server Settings:

• IMAP: mail.pakmade.net (Port 993, SSL)
• SMTP: mail.pakmade.net (Port 587, STARTTLS)
• POP3: mail.pakmade.net (Port 995, SSL)

Checking domain availability is simple:

1. Go to our Domain Services page
2. Enter your desired domain name in the search box
3. Select a TLD (.com, .pk, .net, etc.) from the dropdown
4. Click "Check Availability"
5. We'll instantly show if the domain is available or taken

Yes, you can transfer your existing domain to PakMade.net. Here's how:

1. Check Eligibility: Domain must be at least 60 days old
2. Unlock Domain: Remove transfer lock from your current registrar
3. Get EPP/Authorization Code: Request the code from your current registrar
4. Start Transfer: Submit transfer request on our domain transfer page
5. Approve Transfer: Confirm the transfer via email

You can add funds to your wallet using multiple payment methods:

• Bank Transfer: Direct transfer to our Askari Bank account
• Easypaisa: 0345 7696140
• JazzCash: 0300 0696140
• Raast: 0345 7696140
• Skrill: International payment

To deposit:

1. Go to Dashboard > Wallet > Deposit
2. Enter the amount you want to deposit (minimum PKR 100)
3. Select your payment method
4. Enter transaction ID/reference number
5. Upload your payment receipt/screenshot
6. Click "Submit Deposit Request"

Withdrawing funds from your PakMade wallet is simple:

1. Go to Dashboard > Wallet > Withdraw
2. Enter the amount you want to withdraw (minimum PKR 500)
3. Select your preferred payment method (Bank Transfer, Skrill, or Wallet Transfer)
4. Submit your withdrawal request
5. Wait for admin approval (typically 24-48 hours)

Important Notes:

• Ensure your payment settings are configured correctly
• Withdrawals are processed after admin verification
• You'll receive notification when your withdrawal is processed

The PakMade wallet uses Pakistani Rupees (PKR) as the default currency. All deposits, withdrawals, and transactions are processed in PKR.

Payment Options in PKR:

• Bank Transfer: Direct PKR transfers to our local bank account
• Easypaisa/JazzCash: Mobile money in PKR
• Raast: Instant PKR transfers

For international customers, we accept payments via Skrill. The exchange rate will be applied at the time of transaction based on current market rates.

The PakMade Ecosystem is a connected network of platforms and services designed to help businesses and professionals grow online. It includes:

• pakmade.com - Web hosting and professional email
• pakmedics.com - Healthcare platform for medical professionals
• addybuddy.com - Digital identity and professional networking
• mentorinn.com - Mentorship and skill development
• wintuple.com - E-commerce and business solutions

Joining the PakMade Ecosystem gives you powerful advantages:

• Single Sign-On: One account for all platforms
• Unified Wallet: Manage payments across all platforms
• Cross-Platform Integration: Seamless data sharing between services
• Verified Identity: Build trust with verified profiles
• Analytics: Track your performance across platforms
• Unified Support: Get help from a single support team