User Agreement

About Pak Made

PakMade is a marketplace that allows users to offer, sell and buy just about anything in a variety of pricing formats and locations. The actual contract for sale is directly between the sellers and buyers.

While we may provide pricing, shipping, listing, and other guidance in our Services, such guidance is solely informational and you may decide to follow it or not. Also, while we may help facilitate the resolution of disputes through various programs, PakMade has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.

Using Home Shopping

In connection with using or accessing the Services you will not:

  1. post, list or upload content or items in inappropriate categories or areas on our sites;
  2. breach or circumvent any laws, third party rights or our systems, policies, or determinations of your account status;

  3. use our Services if you are not able to form legally binding contracts (for example if you are under 18), or are temporarily or indefinitely suspended from using our sites, services, applications or tools; 

  4. fail to pay for items purchased by you, unless you have a valid reason as set out in a PakMade policy, for example, the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot contact the seller (see our Unpaid item policy);

  5. fail to deliver items sold by you, unless you have a valid reason as set out in a PakMade policy, for example, the buyer fails to follow the posted terms or you cannot contact the buyer;

  6. manipulate the price of any item or interfere with any other user's listings;

  7. post false, inaccurate, misleading, defamatory, or libelous content;

  8. take any action that may undermine the feedback or ratings systems (see about our Feedback policies);

  9. transfer your PakMade account (including Feedback) and user ID to another party without our consent;

  10. distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;

  11. distribute viruses or any other technologies that may harm Pak Made, or the interests or property of users;

  12. use any robot, spider, scraper or other automated means to access our Services for any purpose;

  13. bypass our robot exclusion headers, interfere with the working of our Services, or impose an unreasonable or disproportionately large load on our infrastructure;

  14. export or re-export any Pak Made application or tool except in compliance with the export control laws of any relevant jurisdictions and in accordance with posted rules and restrictions;

  15. reproduce, perform, display, distribute, reverse engineer, or prepare derivative works from content that belongs to or is licensed to PakMade, or that comes from the Services and belongs to another PakMade user or to a third party including works covered by any copyrights, trademark, patent, or other intellectual property right, except with prior express permission of PakMade and/or any other party holding the right to license such use;

  16. commercialize any PakMade application or any information or software associated with such application; 

  17. harvest or otherwise collect information about users without their consent; or

  18. circumvent any technical measures we use to provide the Services.

If we believe or discover that you are abusing PakMade in any of the ways mentioned above or otherwise, we may, in our sole discretion, take any steps to prevent and mitigate such abuse such as limiting, suspending, or terminating your user account(s) and access to our Services, delaying or removing hosted content, removing any special status associated with your account(s), reducing or eliminating any discounts, and taking technical and/or legal steps to prevent you from using our Services.

We may cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue our Services. Additionally, we reserve the right to refuse or terminate our Services to anyone for any reason at our discretion. 

Policy Enforcement

When a buyer or seller issue arises we may consider the user's performance history and the specific circumstances in applying our policies. We may choose to be more lenient with policy enforcement in an effort to do the right thing for both buyers and sellers.

Fees

The fees we charge for using our Services are listed on our Standard Selling Fees page. We may change our seller fees from time to time by posting the changes on the PakMade site 14 days in advance, but with no advance notice required for temporary promotions.

You must have a payment method on file when selling on PakMade, or put one on file before you next sell, and pay all fees and applicable taxes associated with our Services by the payment due date. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel, and, for accounts over 90 days past due, deducting the amount owed from your PayPal account balance.) In addition, you will be subject to Late Fees. PakMade, or the collection agencies we retain, may also report information about your account to credit bureaus, and as a result, late payments, missed payments, or other defaults on your account may be reflected in your credit report. If you wish to dispute the information Pak Made reported please contact us at Brand House, City Tower Plaza, Circular Road, Gumti Chowk, Faisalabad Post Code 38000, Pakistan. If you wish to dispute the information a collection agency reported to a credit bureau regarding your PakMade account, you must contact the collection agency directly.

Listing Conditions

When listing an item, you agree to comply with rules for listing and Selling Practices policy and that:

  • You are responsible for the accuracy and content of the listing and item offered.

  • Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances). PakMade can't guarantee exact listing durations.

  • Content that violates any of PakMade's policies may be deleted at PakMade's discretion.

  • We strive to create a marketplace where buyers find what they are looking for. Therefore, the appearance or placement of listings in search and browse results will depend on a variety of factors, including, but not limited to:

    • buyer's location, search query, browsing site, and history;

    • item's location, listing format, price and shipping cost, terms of service, end time, history, and relevance to the user query;

    • seller's history, Detailed Seller Ratings, Feedback, and defect rate; and

    • number of listings matching the buyer's query.

      Accordingly, to drive a positive user experience, a listing may not appear in some search and browse results regardless of the sort order chosen by the buyer.  

  • Some advanced listing upgrades will only be visible on certain Services.

  • PakMade's Duplicate Listing Policy may also affect whether your listing appears in search results. 

Purchase Conditions

When buying an item, you agree to the rules for buyers and that:

  • You are responsible for reading the full item listing before making a bid or commitment to buy.

  • You enter into a legally binding contract to purchase an item when you commit to buy an item or if you have the winning bid (or your bid is otherwise accepted).

  • For motor vehicles and real estate, a bid or offer initiates a non-binding transaction representing a buyer's serious expression of interest in buying the seller's item and does not create a formal contract between the buyer and the seller.

  • We do not transfer legal ownership of items from the seller to the buyer.

  • If you purchase that item on an PakMade site other than Shopping.PakMade.com, you are subject to the User Agreement of that other PakMade site with respect to that particular purchase.

International Buying and Selling; Translation

Many of our Services are accessible to international sellers and buyers. We may offer certain programs, tools, and site experiences of particular interest to international sellers and buyers, such as estimated local currency conversion and international shipping calculation tools. Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.

You may list your items directly on one or more of PakMade's international sites. Additionally, you may direct us to display your listing on PakMade sites other than the original PakMade listing site, including where you choose to list an item with an international shipping option (such as worldwide shipping or the Global Shipping Program), but acknowledge that the appearance of your listings on these sites is not guaranteed. You may restrict international buyers from purchasing your items if you explicitly exclude international shipping from your listings and apply an exclusion list to your listings. If your item is sold to a buyer on an PakMade site other than your PakMade site of registration, you agree to be subject to that other site's policies and PakMade's International Selling Policy.

To assist users who may speak different languages, whenever automated translation solutions are available, you direct us to use automated tools to translate your eBay content (including your listings), in whole or in part, into local languages and, when using an PakMade site as a buyer, to provide you with access to translated content. As a buyer, you may also have access to tools which will enable you to translate content as requested. The accuracy or availability of translations is not guaranteed.

Holds

To protect against the risk of liability, PakMade has at times requested, and may continue to request, that PayPal restrict access to funds in a seller's PayPal account based on certain factors, including, but not limited to, selling history, seller performance, riskiness of the listing category, or the filing of PakMade Money Back Guarantee case. This may result in PayPal determining to restrict funds in your PayPal account in order to manage PayPal's risk exposure pursuant to PayPal policies.

Release

If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

Indemnity

You will indemnify and hold us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach this Agreement, your improper use of PakMade's Services or your breach of any law or the rights of a third party.